Frequently Asked Questions
If the question that you are looking for is not listed, please send it to us and we will get back as soon as possible. We understand that skincare can be deeply personal, and you may have questions about how Komfymed products work or which items are best for your needs. To support your journey, we've compiled a list of the most frequently asked questions to help you feel confident and informed when using our products.
FAQ
KOMFYMED is a skincare brand focused on post-procedure recovery and sensitive skin support. Our formulations are designed in collaboration with dermatologists and aesthetic professionals to ensure maximum safety and efficacy.
Our products are ideal for:
-Individuals recovering from treatments like lasers, microneedling, or chemical peels
-Those with sensitive, reactive, or barrier-damaged skin
-Anyone seeking calming, hydrating skincare that helps repair and strengthen the skin
Yes. KOMFYMED products are specifically formulated to support skin recovery after procedures. However, always follow your doctor or aesthetician’s instructions for post-treatment care.
Yes. Every KOMFYMED product undergoes dermatological testing to ensure it is safe, non-irritating, and suitable for sensitive or compromised skin.
Most of our recovery products can be used immediately post-procedure. That said, we recommend confirming the timing with your skincare provider, especially after intensive treatments.
Our products are developed and manufactured in Malaysia and Vietnam, adhering to high standards of safety, quality, and skin compatibility.
Many customers with eczema, rosacea, or other skin sensitivities find our formulas gentle and soothing. Still, we recommend a patch test before full application and consulting with your dermatologist.
Yes, we offer free shipping within Malaysia for orders over RM100. Shipping fees for international orders will be calculated at checkout.
We’re here to help!
Email us at info.komfymed@gmail.com
Customer service hours: Monday to Friday, 10am – 6pm (MYT)
