FAQs - FREQUENTY ASKED QUESTION

KOMFYMED is a skincare brand focused on post-procedure recovery and sensitive skin support. Our formulations are
designed in collaboration with dermatologists and aesthetic professionals to ensure maximum safety and efficacy.

Our products are ideal for:

  • Individuals recovering from treatments like lasers, microneedling, or chemical peels
  • Those with sensitive, reactive, or barrier-damaged skin
  • Anyone seeking calming, hydrating skincare that helps repair and strengthen the skin

Yes. KOMFYMED products are specifically formulated to support skin recovery after procedures. However, always follow your doctor or aesthetician’s instructions for post-treatment care.

Yes. Every KOMFYMED product undergoes dermatological testing to ensure it is safe, non-irritating, and suitable for sensitive or compromised skin.

Most of our recovery products can be used immediately post-procedure. That said, we recommend confirming the timing with
your skincare provider, especially after intensive treatments.

Yes. Our formulas are free from synthetic fragrances, drying alcohols, and other common irritants to reduce the risk of
skin reactions.

Our products are developed and manufactured in Malaysia and Vietnam, adhering to high standards of safety, quality, and skin compatibility.

Many customers with eczema, rosacea, or other skin sensitivities find our formulas gentle and soothing. Still, we
recommend a patch test before full application and consulting with your dermatologist.

Yes, we offer free shipping within Malaysia for orders over [insert amount, e.g., RM150].Shipping fees for international orders will be calculated at checkout.

We accept returns for unopened items within 7 days of receiving your order. Please refer to our Return & Refund Policy page for more details.

We’re here to help!

Email us at info.komfymed@gmail.com

Customer service hours: Monday to Friday,
10am – 6pm (MYT)